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Adage Mobile News
Three marketers -- Paramount, Betty Crocker and Adidas -- are quietly alpha testing Facebook "engagement ads," units that let users become "fans" of a brand, comment on an ad or give a gift directly from an ad, making the process of doing those things far easier and likely leading to more brand fans on the site.
There are three types of the new ads. One lets users comment on an element of the ad, such as a video or image. Another format lets users give a gift without leaving the ad. A third format lets users become fans of a brand without having to leave their profile pages and head to the brand page, as they do now. When users take action, it is broadcast to a handful of friends in their networks; marketers can choose to buy distribution beyond the organic delivery.
Also critical: being what she called "hyper-surgical" about targeting the right content to the right people.
Adage Mobile News
Almost six months after the companies started talking, WPP and Microsoft have reopened talks that could have the software company unloading Avenue A/Razorfish. Here's how a deal could unfold: Microsoft unloads the agency in exchange for a WPP package that includes 24/7's Open AdStream publisher ad-serving tool plus cash.
Today a digital shop, because of its growth prospects, can command a multiple of eight to 10 times that figure -- making Avenue A/Razorfish's estimated value about $800 million. The market cap of WPP rival Interpublic Group of Cos. ($4.4 billion), and WPP's own market cap is $10.7 billion.
Nielsen//NetRatings - Presentation Library
Thanks to the Web, the referral/recommendation zone is growing dramatically:
Social Media Integration: Where the CGM/social media platform combines with an existing property in a meaningful way so as to enhance the customer experience and drive increased value for the organization.
Lower barriers to providing feedback have opened up gates to CGM, and brands are both amplified and implicated in the ensuing digital trail:
- In this environment, satisfaction and retention is no longer enough; nurturing and managing advocacy becomes mission critical
- Advocacy is nurtured from “total brand experience,” including service -- before, during, and after the purchase cycle
- Business operations impact advocacy: consumer affairs, HR, employee training, product quality. Understanding ‘talk drivers’ is critical. Employee ownership (Heskett/Sasser) is more important than ever
- Think beyond quantity to “quality” of conversation (bad quality is viral)
- Opportunity space is huge for getting this right, from CGM measurements and Brand Advocacy Quotients (BAQ) to highly participatory Web 2.0 tools
Download the electronic version of Webniar: BAQ free of charge.
ANA Insights Widget
 (5 million terabytes represent around 9% of the world's information - Google)
Public - Windows Live SkyDrive
In case you haven't noticed my publicly available "Windows Live Sky Drive" to your right:
Every time I come across an interesting whitepaper, research, flow-chart, concept, presentation or podcast, I upload it here for you (today: 119 Items):
Creative Capital
It’s Official: U.S. Social Networking Sites See Slow Down
Since December 2006, when MySpace engagement peaked at about 234 minutes spent per visitor, time spent on the site has dropped consistently throughout the year (24% year-over-year drop). It seems to be an industry-wide issue. The total audience of U.S. social networks seems to be stuck at a low-to-mid-single digit growth rate, while the engagement metrics are falling for just about everyone. Time spent on Bebo.com has been sliced in half over the last four months, while Friendster’s time spent has plummeted nearly 75% in the same time period. Overall, minutes spent per site fell 5% in December 2007 compared to the year-ago period.
Social Network Retention-- How to Achieve Engagement Nirvana Some guidelines you can follow if you want to achieve engagement nirvana:
- Serve Individuals — think ‘Email’
- Be Relevant– think ‘Personal Assistant’
- Exploit Vanity – think ‘Hot-or-Not’
- Build in a ‘Grab’– Think ‘Dashboard’
Online Publishers Association
Online Advertising Effectiveness Gets Significant Boost from Branded Content; Online Publishers Association Analysis of Independent Data Shows that Branded Content Sites Consistently Provide Greater Impact than Industry Norms, Portals and Ad Networks.
Branded content sites are particularly effective at improving two of the most difficult metrics to impact: brand favorability and purchase intent. When it comes to brand favorability, branded content sites provide a 29% improvement over average online advertising performance in MarketNorms. For purchase intent, branded content sites provide a 20% improvement. With both measures, there is an even greater bounce among affluent audiences. Branded content sites are 24% more effective than overall MarketNorms at impacting purchase intent among those with household incomes of $75,000 or greater.
"Nearly all forms of online media have an important role to play throughout the purchase 'funnel,'" Horan continued. "But branded content sites have a notably greater impact at the points where consumers are establishing brand preference and making purchase decisions.
Download the electronic version of Ad Effectiveness Study free of charge.
IBM | Syndication | Podcast
Podcast series presents interviews with thought leaders on how technology will change our experience of different aspects of everyday life, and how a shift in the economics of a system can dramatically improve its performance and value. Upcoming topics include the future of traffic, work, intelligent energy, water and rivers, environmental care and more.
Download the electronic version of Future of Smart IT Podcast free of charge.
Foreign Policy
An advanced highway system is often credited for the rise of the Roman Empire; goods, soldiers, and tax revenues could move across great distances at remarkable speed for the age. But if all roads once led to Rome, today’s Internet superhighway leads to the world’s most open countries. More-globalized countries tend to have more international Internet bandwidth, a measure of the size of the “pipe” through which e-mail and Web pages cross borders.
Akkamai Quarterly Report
Starting with the January to March (1st quarter) 2008 time period, Akamai will be publishing a quarterly “State of the Internet” report. This report will include data gathered across Akamai’s global server network about attack traffic and broadband adoption, as well as trends seen in this data over time. It will also aggregate publicly available news and information about notable events seen throughout the quarter, including Denial of Service attacks, Web site hacks, and network events.
Download the electronic version of State of the Internet Report free of charge.
Akamai
Continually-updated visualizations provide a picture of global Web traffic, viruses/attacks, the speed of data moving between major cities, and the volume of data and users on the Akamai platform (20% of the world's Internet traffic).
Adaptive Path's Subject to Change @ Google Tech Talks
The way most organizations think and work on products and services isn't suited to the unpredictable world we live in. Instead, companies need new ways of think...
EIU Media Directory
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Economist Intelligence Unit e-readiness rankings 2008
|
| 2008 e-readiness rank (of 70)
| 2007 rank
| Country
| 2008 e-readiness score (of 10)
| 2007 score
|
| 1
| 2
| United States
| 8.95
| 8.85
|
| 2
| 4
| Hong Kong
| 8.91
| 8.72
|
| 3
| 3
| Sweden
| 8.85
| 8.85
|
| 4
| 9
| Australia
| 8.83
| 8.46
|
| 5
| 1
| Denmark
| 8.83
| 8.88
|
| 6
| 6
| Singapore
| 8.74
| 8.60
|
| 7
| 8
| Netherlands
| 8.74
| 8.50
|
| 8
| 7
| United Kingdom
| 8.68
| 8.59
|
| 9
| 5
| Switzerland
| 8.67
| 8.61
|
| 10
| 11
| Austria
| 8.63
| 8.39 | ad:tech Conference in Singapore
Last week, I had the honor to speak and the pleasure to netork at this year's ad:tech. ad:tech is a digital marketing conference that attracts interactive agencies, clients, brand specialists and media planners. This is the 11th year of ad:tech conferences.
[Google Keynote]
Some snippets from ad:tech:
- Every time when the 'G' index refreshes, 25% of the content is new
- 118 bio email & IM sent every day
- Of all searches 67% are influenced by 'some offline', 37% by TV and 30% from Print
- 29% of Amazon sales come from partners
- "It is about making domains social rather than making social domains" - Brad Garlinghouse, Yahoo! Vice President of Communications and Communities (great title!)
[Google Keynote]
More snippets [via Andrew Agbay, Universal McCann]:
- Question: Why do we need SEM if your brand is already the top result in organic search? Answer: "Sum is greater than the parts." In one study (iCrossing Search Synergy Natural & Paid Symbiosis, March 07), the % increase in clicks to the website when SEM is used with SEO was 91.8%
- If there are ad networks in online advertising, there are also ad networks in mobile advertising
- Users of social media are increasing, however, engagement is flat! Thus, making social media more "social" is critical. Social networking sites should start connecting to other websites the targets use
- The most popular widget in the world is the...clock
FusionBrand
"Here are some [more] random notes [from Fusionbrand] that were either sufficiently disturbing or interesting enough to merit being jotted down on the back of my speaker's badge. Also included are some hit-or-miss inspirations that occured to me during the event:
- 10 hours of video are uploaded to YouTube each hour
- Before long, 40-60% of all traffic on the internet will be video
- New business idea?: centralized "dashboard agency," which would provide the necessary integration among multiple sets of numbers and linkages to corporate goals
- No sleep?: 18-25 year olds were asked what they would do with an extra 15 minutes a day. A healthy percentage said they would spend it on social networks
[Google Keynote]
What's tired:
- "Positioning": Amazingly, I did not hear this relic from the 1970s mentioned once
- "360-degree marketing": The audience laughed when this term was heard
- "1:1 marketing": Experts agreed that failures with 1:1 marketing were making it difficult to sell segmentation today
- "Viral marketing": Usually referred to in the sense of a prehistoric ancestor to social networking
What's wired:
- Engagment: Every speaker mentioned it at least five times. However, some speakers only mentioned in the sense that "we want customers to engage with us." Engagement must be a two-way street
- Measurement: Once measurement was a dirty word among creative-driven executives and agencies. Now the entire marketing world seeks to be data-driven
- Entertainment: The primary tool for engaging with consumers on the Internet
- Mobile marketing: After a decade of hype, everyone kept promising that yes, really, I swear, this is the year that mobile marketing takes off
- A lot of pokes: There are 530 million users on social networks worldwide
- So that's why you need 15 minutes extra a day: 20% of all Internet users have visited a social network within the last 30 days
- Three types of media: Owned (internal), bought (advertising, etc) and earned (WOM, etc.)
- Emperor-has-no-clothes speaker insight: Why do we have campaigns with a beginning and an end? It just requires so much energy and money to start a new campaign. With social networks, promotion never ends.
- New buzzword to learn: ROPO (Research Online, Purchase Offline)
- Best quote heard: "A lot of companies think social networking means, 'We want you the consumer to tell us how great our products are.' -- Josh Sklar, Global Chief Creative Agency, BLUE
- Best case history: Coke Zero in Australia. Coke tried to pave the way for a product introduction by mimicking an "underground" slackster/hipster movement. Of course, it was outed. Lesson: Always be authentic.
- Most overused case history: The UGM effort to promote Tahoe. It backfired when environmentalists used the UGM effort to blast the Chevy gas-guzzler. However, Chevrolet won brownie points by letting the critical videos remain online.
- Sign of times: Nestle in Philippines upped its digital marketing budget from 9% to 25% this year.
- New boy toy: After the conference I bought the Creative Labs version of the hot-hot-hot Flip video camera. The New York Times called it "one of the most significant electronics products of the year." If this takes off like the iPod, pretty soon 80% of the traffic on the Internet will be video."
[FROM Nick Wreden; EDITED]
[Google Keynote]
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